How to place an order?
After selecting or creating a product, click on ADD TO CART to add the item to your shopping cart. To proceed to payment, click PROCEED TO CHECKOUT and enter your shipping, billing and payment information. Review your order details and when you are ready, select the PLACE MY ORDER to complete your order.
ADD TO CART > Shopping Cart: PROCEED TO CHECKOUT > Billing & Shipping: PLACE MY ORDER
How to modify an order?
To cancel or modify your order, please contact our Customer Service team at support@cowcow.com. We would like to ask for your understanding that some requests may not be possible due to the nature of our manufacturing process. To ensure efficiency and accuracy, please provide the order number of the item(s).
Can I check the status of my order?
To check the status of your orders, please visit Order History. If your order has been shipped via FedEx, you may track your order using the order tracking link we provided in the email we had sent you notifying dispatch details.
Do you offer discount for bulk orders?
Yes we do! If you are interested in placing a bulk order, please email our Customer Service team at support@cowcow.com and request a quote for your bulk purchase.